Privacystatement

About Our Privacy Policy
We care deeply about your privacy. Therefore, we only process data that is necessary for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided through it. The effective date for the validity of these terms is 10/10/2023. With the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data we collect about you, what it is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data from misuse, and what rights you have concerning the personal data you provide to us.

If you have questions about our privacy policy, you can contact our privacy contact person, whose contact information you can find at the end of our privacy policy.

About Data Processing
Below you can read how we process your data, where we store it, which security techniques we use, and who can access the data.

Website Software
WordPress
Our website was developed with software from WordPress via Mooi Online. Personal data that you provide to us for our services is shared with this party. Mooi Online has access to your data to provide us with (technical) support but will never use your data for any other purpose. Mooi Online is obligated to take appropriate security measures based on the agreement we have with them. Mooi Online uses cookies to collect technical information related to your use of the software, but no personal data is collected and/or stored.

Webshop Software
Woocommerce
Our webshop is developed with software from Woocommerce via Mooi Online. Personal data that you provide to us for our services is shared with this party. Mooi Online has access to your data to provide us with (technical) support but will never use your data for any other purpose. Mooi Online is obligated to take appropriate security measures based on the agreement we have with them. Mooi Online uses cookies to collect technical information related to your use of the software, but no personal data is collected and/or stored.

Web Hosting
Mooi Online
We use web hosting and email services from Mooi Online. Mooi Online processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Mooi Online has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Mooi Online is obligated to confidentiality based on the agreement.

Email
Mooi Online
We use the services of Mooi Online for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data. Mooi Online does not have access to our mailbox, and we treat all our email traffic confidentially.

Payment Processors
Mollie
For processing part of the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address, and residence details, as well as your payment information, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the services and, in that context, share (anonymized) data with third parties. All the above guarantees regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not retain your data longer than permitted by the legal time limits.

Purpose of Data Processing
General Purpose of Processing
We use your data solely for our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us, and we use this data to contact you at a later date – other than at your request – we will explicitly ask for your permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.

Automatically Collected Data
Data automatically collected by our website is processed with the aim of further improving our services. These data (e.g., your IP address, web browser, and operating system) are not personal data.

Cooperation with Fiscal and Criminal Investigations
In certain cases, Mooi Online may be required by law to share your data in connection with fiscal or criminal investigations by authorities. In such a case, we are forced to share your data, but we will oppose it to the extent that the law allows us.

Retention Periods
We retain your data as long as you are our client. This means we keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this a request to be forgotten. Based on applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will retain these data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have prepared based on your order.

Your Rights
Under the applicable Dutch and European legislation, you have certain rights as a data subject regarding the personal data processed by or on our behalf. We explain below what these rights are and how you can invoke them. In principle, we send copies and transcripts of your data only to your email address already known to us to prevent misuse. If you wish to receive the data at another email address or, for example, by mail, we will ask you to identify yourself. We keep records of completed requests. In the case of a forget request, we keep anonymized data. All copies and transcripts of data will be provided in a machine-readable data format that we use within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority if you suspect that we misuse your personal data.

Right of Access
You always have the right to view the data we process or have processed that relate to your person or are traceable to you. You can submit a request to our privacy contact person to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with an overview of the processors who hold this data, indicating the category under which we have stored this data, to the email address known to us.

Right to Rectification
You always have the right to have the data we process or have processed that relate to your person or are traceable to you, adjusted. You can submit a request to our privacy contact person to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data has been adjusted.

Right to Restriction of Processing
You always have the right to restrict the data we process or have processed that relate to your person or are traceable to you. You can submit a request to our privacy contact person to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.

Right to Portability
You always have the right to have the data we process or have processed that relate to your person or are traceable to you, executed by another party. You can submit a request to our privacy contact person to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or transcripts of all the data about you that we have processed or have been processed on our behalf by other processors or third parties to the email address known to us. It is likely that we can no longer continue the service in such a case because the secure linking of data files can then no longer be guaranteed.

Right to Object and Other Rights
In certain cases, you have the right to object to the processing of your personal data by or on behalf of Mooi Online. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is justified, we will provide you with copies and/or transcripts of the data that we process or have processed, after which we will permanently cease processing. In addition, you have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe this is the case, please contact our privacy contact person.

Cookies
Google Analytics
Cookies from the American company Google are placed through our website as part of the “Analytics” service. We use this service to keep track of and get reports on how visitors use the website. This processor may be required to provide access to these data under applicable laws and regulations. We have not allowed Google to use the analytics information obtained for other Google services.

Third-Party Cookies
In the case that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy
We reserve the right

to modify our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way we process data already collected about you, we will notify you by email.

Contact Person for Privacy Matters: 

Radonstraat 179
2718 SV Zoetermeer

Tel : +31 (0)79 3617 555
E: info@hagoelectronics.com